Privacy Policy

 

We receive, collect, and store any information you enter on our website or provide to us in any other way.

 

When you interact with our website by submitting forms, booking online, etc., we collect your Internet protocol (IP) address; and when supplied your name, email address, phone number, login and password. Additionally, we may store details of any interactions, correspondences, and purchases.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate our Services

  2. To provide our Users with ongoing customer assistance and technical support

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages

  4. To create aggregated statistical data and other aggregated and inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

  5. To comply with any applicable laws and regulations

 

Patient Treatment Records

 

We keep all treatment records for a minimum of 7 years. Written records are kept securely on the premises. Newer patient records are maintained and stored digitally (older records are archived digitally) using high grade encryption technologies. Upon written request patients may obtain a copy of their patient records.

 

How do we store, use, share and disclose site visitors' personal information?

 

We are hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services and products to you. Your data may be stored through Wix.com’s data storage databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with site visitors?

 

We mostly contact you through the booking system 10to8.com via email and SMS messaging to communicate appointments and general messages related to appointments and administration.  At times we will also contact you personally by phone to confirm bookings and for general administration.

 

On occasion we may contact you via this wix.com website to notify you regarding your account, to poll your opinions through surveys or questionnaires, to send updates about our company. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?

See our Cookie Policy

 

Contact information

 

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact me at info@austinacupuncture.co.uk or in writing at The Sean Barkes Clinic, 41 Moor Lane,

Lincoln, LN6 9AE.

Austin Austin

BSc(Hons)Acupuncture

MBAcC

Tel: 07954 364966

The Sean Barkes Clinic

41 Moor Lane

Lincoln  LN6 9AE

©2019 by Austin Acupuncture